Facebook has apologized to a father for rejecting his advertisement on
the social networking site asking people to donate money for his
two-month-old son’s heart transplant.
Earlier this week, Facebook rejected a picture of an infant in need
of a heart transplant, calling it “negative.” Now, the infant’s father
is happy because the social media website offered an apology and a large
advertising credit.
As 2-month-old Hudson Azera Bond of North Carolina awaits a
desperately needed heart transplant, his father Kevin Bond has
fundraising for the operation in every way he knows how, including
through a Facebook page.
But dealing with the social media giant added to Bond’s heartache over
the weekend. That’s when the company deemed a photo of Hudson connected
to various medical tubes “scary” and “gory,” and rejected Bond’s attempt
to boost site traffic with a $20 paid ad.
Facebook quickly reversed its decision, and a representative called
Bond to personally apologize Wednesday, but the father said the damage
was done.
“It hurt our whole family,” Bond, a photographer, told Yahoo Health.
“Nobody wants their beautiful son compared to ghosts, zombie ghouls,
dismembered bodies, and vampires, and whatever else that rejection
letter said.”
Hudson Bond has been diagnosed with the heart disease called cardiomyopathy (pertaining to abnormal heart muscle).
Bond’s parents sought Facebook’s help to raise $75,000 needed for the
surgery by posting the baby’s photo in a hospital bed, ABC11 reported.
Facebook replied to the ad, saying the photo was “scary, gory or sensational and evokes a negative response”.
“Images including accidents, car crashes, dead and dismembered
bodies, ghosts, zombies, ghouls and vampires are not allowed,” it
replied.
Later, Facebook issued an apology, allowing the photo to stay on the site.
Facebook system did mistake to lots of user like this , Facebook should look into this and change their system